Reasons that led WhatsApp to the 2016 update of the Terms of Service and Privacy Policy

Reasons that led WhatsApp to the 2016 update of the Terms of Service and Privacy Policy

WhatsApp updated its WhatsApp Terms of Service and Privacy Policy on August 25, 2016.

Details of this update were announced in a blog post and in various FAQ sections on the website.

In these Frequently Asked Questions they explained to their customers in the European Union everything related to the update and how they share their information with the Facebook business family, as permitted before and after the update.

The Terms of Service and Privacy Policy was updated with the objective of:

1 – Make it easier to understand and include information about new features such as WhatsApp calls and WhatsApp versions for the web and computer.

2 – Make known that the messages we send using the WhatsApp application are protected through end-to-end encryption.

3 – Inform the intention to provide ways so that customers and companies can communicate with each other through WhatsApp.

4 – Point out that we are now part of the Facebook family of companies, however WhatsApp will continue to function as an independent service.

5 – Inform that WhatsApp will continue to share information with the Facebook family of companies and with trusted external companies that act as service providers, which will allow us to improve and develop our business.

6 – WhatsApp will continue to share information with the Facebook family of companies with the aim of promoting protection, security and anti-spam initiatives in all these services.

7-Have the consent of new customers and give existing customers the possibility to choose to use their WhatsApp information in the improvement of their Facebook products and give them more relevant advertising experiences.

If you are a WhatsApp customer in the EU, as a result of discussions with the Office of the Data Protection Commissioner of Ireland, WhatsApp does not yet share your information with Facebook to improve your Facebook products and offer you more relevant advertising experiences until you entered into an agreement with the Office of the Data Protection Commissioner of Ireland to use a mechanism to allow such use.

EU customers will be kept informed about changes in this regard.

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